1. Introduction
MaxCredit ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software development services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide to Us
We may collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, business requirements
- Project Details: Information about your project needs, specifications, and goals
- Communication Records: Correspondence, emails, and other communications with us
- Payment Information: Billing details and payment history (processed through secure third-party payment processors)
2.2 Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
- Cookies and Tracking Technologies: See our Cookie Policy for detailed information
- Log Files: Server logs containing access times, pages viewed, and other system information
2.3 Information from Third Parties
We may receive information about you from third-party sources, such as business partners, service providers, or publicly available sources, to help us provide better services and improve our business operations.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our software development services
- Communication: To respond to your inquiries, provide customer support, and send project updates
- Business Operations: To manage client relationships, process payments, and fulfill contractual obligations
- Website Improvement: To analyze website usage, optimize user experience, and enhance functionality
- Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
- Security: To protect against fraud, unauthorized access, and other security threats
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: To perform our contractual obligations and provide requested services
- Legitimate Interests: To operate our business, improve our services, and ensure security
- Consent: When you have provided explicit consent for specific processing activities
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our business, such as hosting providers, payment processors, and analytics services
- Business Partners: With partners who collaborate on projects or provide complementary services
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of our clients or others
- With Your Consent: When you have explicitly authorized us to share your information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection and security practices
- Secure data centers and infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Legal and regulatory requirements
- The potential risk of harm from unauthorized use or disclosure
When we no longer need your personal information, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information and receive a copy
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information under certain circumstances
- Restriction: Request restriction of processing in certain situations
- Data Portability: Receive your personal information in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information receives adequate protection in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
MaxCredit
Email: info@maxcredit.com
Address: BAGHRAMYAN STREET / SH / 21 / 83 AREA ARABKIR 0019 YEREVAN ARMENIA
Contact: Ashot Sahakyan